technical problems
Something is broken, signup is failing, pages are acting weird, or RMBT has somehow achieved sentience.
Include as much useful detail as possible.
Include as much useful detail as possible.
contact RMBThuman allegedly available
need to yell
at us?
Questions, corrections, moderation concerns, technical problems, or something else that actually requires a human? Email RMBT.
✉ notifications@ratemybelmontteacher.comreasons to bother us
what should I email?
teacher information
A teacher is missing, listed under the wrong department, duplicated, renamed, or otherwise needs a correction.
The teacher request form is usually best for these.
The teacher request form is usually best for these.
moderation concerns
A review or reply may contain harassment, private information, impersonation, spam, threats, or something else that violates the rules.
Use the report button when possible.
Use the report button when possible.
account problems
You cannot access your account, confirmation emails are failing, or something account-related is behaving strangely.
We cannot see or retrieve your password.
We cannot see or retrieve your password.
review / reply problems
reporting content
If a review or reply has a report button, please use that first. Reports include the exact content automatically and are usually easier for RMBT admins to investigate.
If you need to email instead, include:
teacher name
page or review link
what content you mean
why you believe it breaks the rules
any other useful context
email a moderation concern →page or review link
what content you mean
why you believe it breaks the rules
any other useful context
teacher listings
missing or incorrect teacher?
For normal additions and corrections, using RMBT's teacher request form is preferred. It keeps everything organized and makes requests much easier to review.
teacher request form →make the email useful
before hitting send
use a useful subject line
Something like "Incorrect teacher department" or "Account confirmation email problem" is infinitely more useful than "HELP".
include links when possible
If you are talking about a teacher page, review, reply, or another RMBT page, include the URL so we know exactly what you mean.
don't send private information
Do not email student addresses, phone numbers, schedules, passwords, private social accounts, or other sensitive information unless it is genuinely necessary to explain a safety or privacy concern.
seriously, don't send passwords
RMBT will never need your password to troubleshoot your account.
response time
not a 24/7 call centre
RMBT is independently operated, so replies may not be immediate. Sending the same email twelve times will probably not make it twelve times faster.
Moderation and privacy concerns may be prioritized over general questions and feature suggestions.
important
serious incidents
RMBT is not an emergency service and is not the appropriate place to investigate serious allegations, threats, abuse, criminal activity, or immediate safety concerns.
Those situations should be reported through appropriate school, district, emergency, law-enforcement, or trusted support resources as applicable.
also
independently operated.
Rate My Belmont Teacher is an independent student-created website. It is not operated by, affiliated with, or officially endorsed by Belmont Secondary School, Royal Bay Secondary School, or School District 62.